Where Is My boo haul order?

Once your order is prepared for shipment, a tracking number will be generated to oversee its journey to you. Rest assured, this tracking number will promptly find its way to your inbox, ensuring you’re informed every step of the way. Feel free to keep tabs on your order independently, as you’ll have the capability to track or trace its progress with ease. Besides, you can also sign in to access your order information conveniently, providing added control and transparency throughout the delivery process.

FAQs 

Where do I find my estimated delivery date?

You have the option to verify your order status or monitor its progress to view the estimated delivery date. It’s important to note that while this date serves as an estimate, your order might arrive a bit earlier, exactly on time, or slightly later than anticipated.

When will I get an order confirmation email?

Normally, we send out order confirmation emails within 24 hours of your order placement. If this timeframe has elapsed and you haven’t received the email, please feel free to reach out to our customer support team and leave a message. 

Where do I find my order number?

You can find your order number in any of the order status emails that have been sent to you.

Where do I find my tracking number? 

Once your order is shipped, you will receive an email containing the carrier tracking number. Please note that this email is distinct from your initial order confirmation email.

Why hasn’t my tracking information updated?

If your tracking details don’t appear right away, don’t fret—sometimes it takes the carrier up to 48 hours to activate them. Please revisit the tracking page, as the information should update shortly.

Why is my order delayed?

We strive to ensure timely delivery of your order, but occasionally there may be slight delays. Factors such as increased safety measures and high order volumes can sometimes affect our processing times. Additionally, after dispatch, your package might experience delays due to reasons such as severe weather, incomplete delivery addresses, or regional service disruptions.

Why was only part of my order delivered?

If you purchase several items, you might receive multiple deliveries. For each delivery, we’ll send you a confirmation email, ensuring you’re informed about what to anticipate and when.

What should I do if my order is marked as delivered but I didn’t receive it?

Occasionally, carrier-tracking information may show updates ahead of schedule, and your package might be delivered within 24 hours. If it’s still before your estimated delivery date, please remain patient as your package is en route. However, if it’s past your estimated delivery date, feel free to reach out to us for further assistance.

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